Customer support

Deposit not showing, withdrawal question, or something else? Get in touch and include your account email plus the transaction hash where relevant.

Email

support@powerusdt.com

Live chat

Available from your dashboard, Mon–Sat.

Response time

Under 24 hours, usually much sooner.

Before you write in

  • Deposits are credited only after our team confirms them on-chain.
  • Check that you used the correct network for the address you sent to.
  • XRP deposits need the destination tag shown on the deposit page.
Browse the help centre